The Box Office

Our Box Office is open for advance bookings made in person or over the telephone from Monday to Saturday, 10am to 5pm. We then re-open one hour before evening events for ticket collections and on-the-door sales for that performance. When events are held on Sundays or Bank Holidays we open one hour before the start of the performance.

Call in or call up to talk to any of our Box Office staff to find out what’s on, book or reserve tickets or even make suggestions.

Telephone: 01522 873894 Email: boxoffice@lincolndrillhall.com

Mailing List

Make sure you’re added to our free mailing list and we’ll make sure you’re kept informed about what’s going on. And if you let us have your email address you’ll also recieve our monthly email newsletter. Contact the box office on 01522 873894, or email your name and full postal address to boxoffice@lincolndrillhall.com.

Customers on our mailing list will only receive information on events being presented by Lincoln Drill Hall, by the City Of Lincoln Council’s Arts & Events Teams or other events for which the Drill Hall is acting as ticket agent.

How to Book

There are several options available to you when booking tickets for events at Lincoln Drill Hall.

In Person Call in to the box office during our opening hours.

By Phone Call 01522 873894 – Credit / Debit card bookings only. Please note that there is a 50p charge per transaction (not per ticket) for credit & debit card bookings.

By Fax Fax 01522 873890. Remember to state clearly the date and time of the show. Credit card details are sent at your own risk!

By Email boxoffice@lincolndrillhall.com Remember to state clearly the date and time of the show. Credit card details are sent at your own risk!

By Post Send full details of the event you wish to attend and a cheque made payable to Ruston Hall Trust to Lincoln Drill Hall Box office, Freeschool Lane, Lincoln LN2 1EY. If you would like your tickets to be posted to you, please enclose a stamped, addressed envelope. If no envelope is enclosed, your tickets will be held at the box office for your collection.

Reservations Tickets can be provisionally reserved over the phone for some events. Payment must be made within 3 working days or half an hour before the performance, whichever is sooner. Failure to do so will result in the tickets being released for sale.

Refunds Policy

Lincoln Drill Hall operates a No Refunds Policy, however if an event is sold out we will try to resell unwanted tickets on your behalf.

Accessibility

The Box Office, Cafe/Bar and Auditorium are all on the ground floor and easily accessible and there is lift access to both the Abbey and Ruston Rooms. There are several spaces available within the main auditorium for wheelchairs. Please let the Box Office know in advance if you wish to reserve a wheelchair space and if you require an adjoining seat for a companion. For any patrons with hearing difficulties, infra red transmission sets are available – please inform the Box Office Staff if you require a set when booking tickets as only a limited number are available.

Parking

The venue itself has no parking, but the Broadgate multi-storey car park has 450 spaces and lies within 250 meters of the back of the building. It is open 24-hours a day and patrolled until midnight, with access from St. Rumbold Street. An evening ticket costs just £1 from 5:00pm onwards.

There is also an NCP car park with 70 spaces situated next to the venue on Free School Lane.

Telephone: 01522 873894 or Email: boxoffice@lincolndrillhall.com